FITIGER Privacy Policy

Last Updated: January 13, 2026

1. Who We Are and What This Policy Covers

Fitiger Life LLC ("Fitiger", "Company", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our websites, including https://fitiger.net (the "Site"), and when you communicate with us or purchase our products.

This Policy applies to information collected online through the Site and offline through customer support, warranty or replacement requests, events, or other business interactions. It does not apply to third-party websites, apps, or services that may be linked from our Site. We encourage you to review the privacy policies of those third parties.

2. Key Definitions

"Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. In certain jurisdictions, Personal Information may also be called "personal data."

"Sensitive Personal Information" (in jurisdictions where defined) may include certain government identifiers, precise geolocation, health information, or other categories defined by law.

3. Information We Collect

3.1 Information You Provide to Us

We collect information you choose to provide, such as when you place an order, create an account, sign up for communications, submit forms (including replacement or incident reporting forms), contact customer support, or otherwise communicate with us. This may include:

• Identifiers and contact details (for example, name, email address, phone number, shipping and billing address).
• Account information (for example, username and password, if you create an account).
• Order and transaction information (for example, products purchased, order history, returns, and warranty or replacement requests).
• Communications and customer service information (for example, messages, emails, chat transcripts, recordings where permitted by law, and feedback).
• User-generated content you submit (for example, reviews, testimonials, photos, or videos).
• Any other information you provide to us voluntarily.

3.2 Information We Collect Automatically

When you visit or use the Site, we may automatically collect certain information about your device and usage, including through cookies and similar technologies. This may include:

• Device and network information (for example, IP address, browser type, operating system, device identifiers, and language settings).
• Usage and analytics information (for example, pages viewed, time spent, links clicked, referring/exit pages, and interaction data).
• Approximate location information derived from IP address.
• Cookie identifiers and similar tracking data.

3.3 Information from Third Parties

We may receive information from third parties, such as:

• Payment processors and fraud-prevention vendors (for example, payment confirmation, tokenized payment identifiers, and risk signals).
• Shipping and logistics providers (for example, delivery status and address validation).
• Advertising and analytics partners (for example, aggregated or device-level analytics and campaign performance).
• Public sources (for example, publicly available social media posts, if you tag or mention us).

3.4 Health and Safety-Related Information

If you choose to report a choking emergency usage, request a replacement, or contact us about safety-related matters, you may voluntarily provide information that could relate to health or a medical event. We do not request medical records, and you should not send us highly sensitive medical information. If you provide such information, we will treat it as confidential and use it only for customer support, safety follow-up, quality assurance, and compliance purposes, as permitted by law.

4. How We Use Your Information

We use Personal Information for the following business and commercial purposes:

• To provide and fulfill products and services (for example, process orders, payments, shipping, returns, warranties, and replacements).
• To communicate with you (for example, order confirmations, support responses, service announcements, and administrative messages).
• To personalize and improve the Site and our products (for example, analytics, troubleshooting, and product and content optimization).
• To send marketing and promotional communications (subject to your choices) and to measure campaign effectiveness.
• To maintain security and prevent fraud, unauthorized activity, and abuse.
• To comply with legal obligations and enforce our terms and policies.
• To protect the rights, safety, and property of Fitiger, our customers, and others.

5. How We Disclose Your Information

We do not sell your Personal Information in exchange for money. We may disclose Personal Information in the following circumstances:

5.1 Service Providers

We may share Personal Information with vendors and service providers who perform services on our behalf, such as website hosting, data storage, payment processing, order fulfillment, shipping and delivery, customer support, analytics, advertising services, IT services, and fraud prevention. Service providers are permitted to use Personal Information only to perform services for us and as otherwise required by law.

5.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our business or assets, we may disclose or transfer Personal Information as part of that transaction.

5.3 Legal and Safety Reasons

We may disclose Personal Information to comply with applicable laws, regulations, legal process, or governmental requests; to enforce our agreements; to detect, prevent, or address fraud or security issues; or to protect the rights, property, or safety of Fitiger, our customers, or others.

5.4 With Your Direction or Consent

We may disclose Personal Information with your direction or consent, including when you choose to share information through social features or third-party integrations.

6. Cookies and Similar Technologies

We and our partners may use cookies, pixels, SDKs, web beacons, and similar technologies to operate the Site, remember your preferences, authenticate users, analyze traffic, and deliver advertising. Cookies may be session-based (deleted when you close your browser) or persistent (stored for longer).

Your choices: You can manage cookies through your browser settings. If you disable cookies, some Site features may not function properly. Depending on your location, you may also be able to adjust cookie preferences through on-site cookie controls, where available.

6.1 Interest-Based Advertising

Some partners may collect information about your online activities over time and across different websites or services to provide interest-based advertising. You can opt out of certain interest-based advertising through industry opt-out tools and, where required by law, we will honor opt-out signals (including the Global Privacy Control) for applicable users.

7. Your Choices

• Email marketing: You can opt out of promotional emails by using the unsubscribe link in our emails. You may still receive transactional or service-related messages.
• SMS marketing (if offered): You can opt out by replying STOP to a marketing text message. Message and data rates may apply.
• Account information: If you create an account, you can review or update certain information in your account settings.

8. Data Retention

We retain Personal Information for as long as reasonably necessary to provide our services, maintain our relationship with you, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and the purposes for which it is collected and used.

9. Security

We implement administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of information transmitted online.

10. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe a child has provided us Personal Information, please contact us and we will take appropriate steps to delete it.

11. Links to Third-Party Sites

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Your interactions with third-party websites and services are governed by their privacy policies.

12. U.S. State Privacy Rights (Including California)

Depending on where you live, you may have certain rights regarding your Personal Information under applicable U.S. state privacy laws (including the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA")). These rights may include (subject to legal exceptions):

• Right to know/access: request information about the Personal Information we collected, used, disclosed, or shared.
• Right to delete: request deletion of Personal Information we collected from you.
• Right to correct: request correction of inaccurate Personal Information.
• Right to opt out of sale or sharing: opt out of certain disclosures for cross-context behavioral advertising (where defined as a sale or sharing).
• Right to limit the use and disclosure of Sensitive Personal Information (where applicable).
• Right to non-discrimination for exercising your rights.

12.1 Notice at Collection (California)

In the preceding 12 months, we may have collected the categories of Personal Information described in Section 3. We collect and use these categories for the purposes described in Section 4. We may disclose these categories to the recipients described in Section 5.

We do not collect or use Sensitive Personal Information for the purpose of inferring characteristics about you. If we ever use Sensitive Personal Information in a manner that triggers additional rights under applicable law, we will provide required notices and choices.

12.2 How to Submit a Privacy Rights Request

To exercise applicable privacy rights, contact us at info@fitiger.net or by mail at the address listed in Section 15. We will verify your request using information associated with your interactions with us. If we cannot verify your identity, we may deny certain requests as permitted by law.

Authorized agents: In certain jurisdictions (including California), you may designate an authorized agent to submit requests on your behalf. We may require proof of authorization and may verify your identity directly.

12.3 Opt Out of Sale or Sharing and Targeted Advertising

We do not sell Personal Information for money. If our use of advertising or analytics partners involves a disclosure that may be considered a "sale" or "sharing" under certain laws (including CCPA/CPRA), you may opt out by contacting us at info@fitiger.net and, where applicable, by using on-site privacy controls. We also recognize opt-out preference signals such as the Global Privacy Control (GPC) where required by law.

12.4 California Shine the Light

California residents may request information about our disclosure of certain categories of Personal Information to third parties for their direct marketing purposes. We do not share Personal Information with unaffiliated third parties for their own direct marketing purposes.

13. Users in the EEA, UK, and Switzerland

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, data protection laws such as the GDPR may apply to our processing of your personal data.

13.1 Legal Bases for Processing

We process personal data under one or more of the following legal bases, depending on the context:

• Contract: to perform our contract with you (for example, fulfill orders, provide customer support).
• Legitimate interests: to operate, improve, and secure our business and Site (balanced against your rights).
• Consent: where we ask for and you provide consent (for example, certain marketing communications or cookie preferences).
• Legal obligation: to comply with applicable laws and regulations.

13.2 International Transfers

Fitiger is based in the United States. Your information may be transferred to, stored, and processed in the United States and other countries where we and our service providers operate. Where required, we use appropriate safeguards for cross-border transfers (for example, standard contractual clauses).

13.3 Your Rights

Subject to applicable law, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability. You may also withdraw consent where processing is based on consent. To exercise these rights, contact us using the details in Section 15.

You also have the right to lodge a complaint with your local supervisory authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. If changes are material, we will provide additional notice as required by law.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy rights, contact us at:

Fitiger Life LLC
1037 S CLAREMONT ST
SAN MATEO, CA 94402
Email: info@fitiger.net